New Week, New Listing! MultiCare is NOW Hiring for their Clerical/ Admin Support Department for PFE
- CelebTea By3rdEye
- Oct 16, 2022
- 2 min read
Calling ALL Healthcare Admins who are looking for a REMOTE position! MultiCare is looking to fill their PFE Customer Svcs Rep position to be the primary contact for patients regarding account status remotely. This position is Full Time. Minimum Requirements is that you have to have at least 2 years in Health Care Billing or a background in Customer Service. You will also need to have 1 year of MHS Billing experience as well. So, if you're in the Medical Administration Field and you find that this fits your needs don’t let this opportunity pass you by! Job Description, requirements, and application link is below! Also, don't forget to stop by our "Work from Home Weekly Job Listing" page to find out what remote open positions are available NOW!
Job Details
The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org
Position Summary:
The PFE Customer Service Representative, as the primary point of contact for patients, provides exceptional customer service in response to a high volume of incoming calls regarding account status in compliance with department policies/procedures, and the Fair Debt Collections Practices Act (FDCPA) and HIPAA regulations. The Representative researches and resolves difficult and/or complex billing issues or discrepancies that builds relationships, and increases overall trust and satisfaction in the patients financial experience.
This is an advanced level billing customer service position, working in a call center environment with limited supervision.
Minimum Requirements:
Two (2) years of health care billing or customer service experience required
OR
One (1) year of MHS billing experience and demonstrated customer service skills
Education/Licenses/Certifications:
Additional Information:
MultiCare welcomes and encourages all qualified applicants to apply. This position will work remotely but the primary residence must be within the State of Washington.
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