New Year, New Career $20-$26.00 Per Hour With Circa Lighting!

CelebTea By3rdEye
Dec 29, 2022
2 min read

To all of my Creative Crew who are searching high and low for a LONG TERM, FULLY REMOTE position to start your New Year off, this job posting is for you! Circa Lighting is currently hiring for Remote Customer Service Specialists all across the United States. In this position you will be responsible for handling high call volume of inbound calls, chats, and emails/ Zendesk while processing quotes, orders, and returns. This position pays $20-$26.00 per hour based on experience, 40 hours per week, Monday- Thursday, and Saturdays. You are required to have 1-3 years in the Customer Service field, and be a High School Graduate. They do prefer that you are a 2 or 4 year College Graduate but this is NOT REQUIRED for this position so don't let that discourage you from applying! Those of you who are interested in this position the Job Description, requirements, and application link is below! Also, don't forget to stop by our "Work from Home Weekly Job Listing" page to find out what remote open positions are available NOW!

Circa Lighting

Customer Service Specialist

United States ● Virtual Req #84

Tuesday, December 27, 2022

The primary point of contact for our customers, providing product/service information and problem resolution while meeting our standards of excellence in service.

Responsibilities:

Effectively handles a high volume of inbound calls, chat and email/ZenDesk inquiries during scheduled shifts, as assigned
Accurately processes quotes, orders and returns
Follows through with customer inquiries, ensuring a high level of customer satisfaction
Resolves routine customer issues independently, escalating queries and concerns to managers, as appropriate
Actively participates in training involving our products, systems and design
Exhibits professionalism with customers, team members and all levels of leadership

Requirements:

1-3 years’ previous experience in customer service
High school graduate, 2 or 4-year college graduate preferred
Strong aptitude for and proficiency navigating CRM and Order Management systems
Experience in interior design, custom home building products, luxury home furnishings and/or lighting industry a plus
Exceptional organizational and time management skills, with a strong attention to detail
Ability to prioritize and handle multiple tasks and changing priorities
Must demonstrate maturity in judgment, commitment, dependability, punctuality and adherence to agreed-upon schedule as determined by manager
Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
Demonstrate exceptional communication across all contact channels, including email, chat and phone
Available to work a flexible schedule including weekends, early mornings, late evenings.