Premera Blue Cross is Currently Hiring for REMOTE Member Customer Service Reps $17.07- $25.72/HR

Premera Blue Cross is currently hiring for REMOTE Member Customer Service Representative II’s. As a Customer Service Representative, you play an essential role in ensuring our members can access services. Premera Blue Cross customers often have questions they are not able to resolve themselves and you will help answer those questions by providing information, and education. You will execute a wide variety of tasks including managing inbound and outbound calls, conducting research on claim status, and investigating requests. Occasionally, issues will require additional support and the customer service representative will escalate them appropriately. In this position you will also be expected to Document all work, ensure accuracy, identify trends, and improve overall processes.

This position is a Full Time REMOTE position, Full Benefits with a starting pay listed on Premera Blue Cross website $35,700.00 - $53,500.00/Yr which will be between $17.07- $25.72/HR. To be considered for this Remote Member Customer Service Representative role they are requiring that you have VERY MINIMUM EXPERIENCE for those of you who are looking to get into a remote position but do not have years of experience!

• One (1) year previous customer service experience. (Required)

• High School Diploma or GED, or 2yrs work experience. (Required)

• Experience with MS Office or other computer platforms. (Required)

• A private, secure, distraction-free workplace to ensure PPI compliance. (Required)

• High Speed Cable, DSL or Fiberoptic Internet, no less than 20 Mbps – Satellite and Wireless connections will not work with our equipment. (Required)

If you are interested in applying for this position and want to know more about the Company, Job Details, Requirements, and more, I have included the application link that will take you directly to Premera Blue Cross official website below! Also, don't forget to stop by our " Weekly Remote Job Listing'' page to find out what remote open positions are available NOW!

Premera Blue Cross- Member Customer Service Representative II | Remote $35,700- $53,500/YR