University of Colorado Medicine is Currently Hiring REMOTE Cust Serv Support Reps $20.50- $21.75/HR

University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. The CU Medicine team delivers business operations, revenue cycle, and administrative services to support the patients of over 3,500 University of Colorado School of Medicine physicians and advanced practice providers. These providers bring their unparalleled expertise to the forefront of medicine to deliver trusted, compassionate healthcare services at primary and specialty care clinics as well as facilities operated by affiliate hospitals of the University of Colorado. Right now the University of Colorado is currently seeking highly motivated Healthcare Customer Service Support Representatives to join their team! This job is 100% REMOTE and out-of-state candidates WILL BE CONSIDERED!

As a Healthcare Customer Service Representative, you will handle and bring resolution for up to 60 calls per day from callers including but not limited to patients, affiliate partners, payers, and healthcare providers. Interact in a positive, caring manner when communicating. Collect payments and/or offer and set up payment arrangements on outstanding balances. Utilize analytical thinking for account research and reconciliation, update accounts with new or corrected information, and request itemized statements or re-bill claims when appropriate. Explain medical bills and identify deductibles, coinsurance, copays, and other patient financial responsibilities. You will also perform specialized tasks as assigned by the manager and/or supervisor.

Requirements:

Requires high school diploma or equivalent and a minimum of 2 years of healthcare experience, and 2 years of medical billing and direct patient contact in a call center environment with exposure to insurance billing and medical terminology preferred. Must be technically proficient. Requires advanced verbal and written communication skills. Must possess strong interpersonal skills. Professional maturity and the ability to exercise sound judgment are essential. Written/verbal fluency in both English and Spanish is strongly preferred.

This position's starting pay is listed on the University of Colorado’s website between $20.50- $21.75/HR

If you are interested in applying for this position and want to know more about the Company, Job Details, Requirements, and more, I have included the application link that will take you directly to the University of Colorado Medicine official website below! Also, don't forget to stop by our " Weekly Remote Job Listing'' page to find out what remote open positions are available NOW!

University of Colorado Medicine- Healthcare Customer Service Support Representative | Remote | Full Time $20.50- $21.75/HR